Refund policy
Return & Refund Policy
90-Day Return Policy
We offer a 90-day return policy, which means you have 90 days after receiving your item to request a return.
To be eligible for a return, the item must:
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Be unused and unworn
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Be in the same condition you received it
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Be in its original packaging
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Include any original accessories or materials
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Include proof of purchase
Returns that do not meet these conditions may not be accepted.
To request a return, please contact us at:
Once your request is approved, we will provide instructions on how and where to send your return.
Items sent back without first requesting a return authorization will not be accepted.
Please note that customers are responsible for the cost of return shipping, unless the item is defective or incorrect.
Damaged, Defective or Incorrect Items
Please inspect your order when you receive it.
If your item arrives:
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damaged
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defective
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or incorrect
please contact us within 48 hours of delivery at:
Include photos of the issue so we can evaluate the situation and resolve it as quickly as possible.
If the issue is confirmed, we will provide a replacement or refund at no additional cost.
Non-Returnable Items
The following items cannot be returned:
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Items that have been used or worn
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Items not in original packaging
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Items returned without authorization
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Sale items
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Gift cards
If you have questions about whether your item qualifies for a return, please contact us before sending it back.
Exchanges
We do not offer direct exchanges.
The fastest way to receive a different item is to:
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Request a return for the original product
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Once the return is accepted, place a new order
European Union – 14 Day Cooling-Off Period
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days, for any reason and without justification.
To qualify for this right:
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The item must be unused
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Returned in its original packaging
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Include proof of purchase
Return shipping costs remain the responsibility of the customer unless required otherwise by local law.
Refunds
Once we receive and inspect your returned item, we will notify you if your refund has been approved or rejected.
If approved, the refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
Worldwide Returns
We accept return requests from customers worldwide.
However, customers are responsible for any return shipping costs, duties, or customs fees required to send the product back to us.
Contact
For any return or refund questions, please contact: