Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 2–4 business days after payment is confirmed.
Orders are processed Monday through Friday (excluding weekends and public holidays). Once your order has been processed and prepared for shipment, you will receive a confirmation email with tracking information when available.
Please note that processing times may be slightly longer during high-demand periods, holidays, or promotional events.
Estimated Shipping Time
After processing, the estimated delivery time is 6–7 business days, depending on the destination and local carrier operations.
Please note that shipping times are estimates only and are not guaranteed.
Delivery times may vary due to factors outside our control such as:
• customs processing
• carrier delays
• weather conditions
• logistical disruptions
Worldwide Shipping
We currently ship worldwide.
Shipping availability may vary depending on your location. If we are unable to deliver to your region, you will be notified before your order is processed.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
In some cases, we may offer free shipping promotions, which will be clearly indicated on the website.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow 1–3 business days for tracking information to update in the carrier’s system.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, or additional fees may be charged by your local customs authority.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect Shipping Information
Please ensure that all shipping information is correct at checkout.
We are not responsible for orders that are delayed, lost, or delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Contact
If you have any questions about shipping or your order, please contact us at: